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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of J.W.

J.W.

February 26, 2025

5  out of  5
rating by J.W.
"Heather H. went above and beyond to help with changes to my auto policies. She is a great representative of your agency and I look forward to working with her in the future."
We responded:
"Thank you so much JW for this excellent review! Heather is amazing and we are blessed to have her on our team. Thank you so much for your business. Brent Allen, owner "
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Eric Pearson

February 24, 2025

5  out of  5
rating by Eric Pearson
"Really knows their business. Quick and to the point. Great service."
We responded:
"Thank you so much, Eric! I appreciate you taking the time to do this review. Our goal is to make insurance as easy as possible and in a way that people can understand it. I really appreciate your business. Brent Allen, owner "
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Shane Carver

February 19, 2025

5  out of  5
rating by Shane Carver
"Every time we have a question about something the agents are always helpful."
We responded:
"Thank you so much for this review Shane! That is truly our goal so thank you for recognizing that! Thank you so much for your business. Brent Allen, owner "
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Susana Salinas

February 10, 2025

5  out of  5
rating by Susana Salinas
"Brent was very helpful and friendly he got me my auto insurance very quickly and he made it a very easy process"
We responded:
"Hi Susana. Thank you so much for doing this review today! We are honored to be your new insurance provider and look forward to working with you for many years to come! Brent Allen, owner "
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Marta Johnson

January 22, 2025

5  out of  5
rating by Marta Johnson
"I had the very unpleasant experience of discovering that my long term auto insurance with Progressive had soared astronomically. I did a brief on line search for options, after which I received a call from Yari Villarreal. She was so personable, knowledgeable, and kind. She presented options and explained everything in detail. I very quickly decided to go with State Farm! Thank you for your help, Yari!!!"
We responded:
"Thank you so much for this review Marta! I’m so glad to hear that you had a great experience with Yari! She is awesome! Thank you for your business and I look forward to meeting you myself. Brent Allen, owner "
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Christopher C

December 13, 2024

5  out of  5
rating by Christopher C
"Jarrod was very responsive and helpful through the process of switching over my auto and home from another carrier. Jarrod made the process extremely smooth and the savings were exactly what we needed and had hoped for. Looking forward to only having to reach out for renewals and updates ;)"
We responded:
"Thank you so much for this review Christopher! So glad Jarrod was such a great help and so appreciate your business! I also look forward to working with you for a long time. Brent Allen, owner "
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Krista

December 3, 2024

5  out of  5
rating by Krista
"Elizabeth Riley…an absolute pleasure working with! She really worked with me on obtaining the best rate. Super friendly and attentive. They gave me a much better quote than “other” insurance provider I had faithfully been with for more than 7 years."
We responded:
"Hi Krista. I am so glad you loved your rate and your experience working with Elizabeth! Thank you for your trust and business. Brent Allen, owner "
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Carmel Smith

November 18, 2024

5  out of  5
rating by Carmel Smith
"Elizabeth with Brent Allen was so responsive, courteous and very helpful during our new home process- thank you!"
We responded:
"Hi Carmel. Thank you so much for this review and for letting me know how great Elizabeth was for you. Thank you so much for your business. Brent Allen, owner"
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Michelle Miller

November 1, 2024

5  out of  5
rating by Michelle Miller
"Yari at State Farm was extremely prompt and helpful when we were shopping for new homeowner's insurance policies. Our price increased much more than we expected for our carrier and we were forced to look elsewhere. We received a much better price and slightly better coverage, too! Highly recommend!"
We responded:
"Thank you so much for this review Michelle! So happy that Yari was so helpful and that our Homeowner rates were better for you with even better coverage. Thanks for your business! Brent Allen, owner"
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Patty Foor

October 31, 2024

5  out of  5
rating by Patty Foor
"I recently moved to Liberty Hill and had to transfer my State Farm policies from San Diego. Yari was very helpful and proactive in walking me through all the necessary steps. In fact, we began the process over the phone (long distance) before my move and by the time I got to Liberty Hill, all was in place. And I was very glad to finally meet Yari in person when I walked into the office for the first time. She made this transition easy!!"
We responded:
"Hi Patty! Thank you so much for this review and let me welcome you to Liberty Hill, Texas! We are so glad to have you and I’m so glad that Yari took such good care of you. Thank you so much for your business. Brent Allen, owner "
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David Garrett

October 23, 2024

5  out of  5
rating by David Garrett
"Just finished transfer from State Farm California to Austin State Farm Brent Allen. Auto and renters insurance was done quickly and efficiently by Jerrod Brown. Looking forward to continuing excellent customer service !"
We responded:
"Hello David. Welcome to the Austin area. So glad Jarrod was able to help you get your insurance transferred to our agency and was able to do it quickly and efficiently. I look forward to meeting you and working with you! Brent Allen, owner "
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Dominique Carrillo

September 10, 2024

5  out of  5
rating by Dominique Carrillo
"Spoke with Jared Brown today, he was very helpful and nice. He made sure I got all the discounts for the lowest possible rate, all in a timely matter! highly recommend for first time/ young adults looking for insurance."
We responded:
"Thank you so much, Dominique! Jared is great at what he does and I’m so glad he was able to help you get all the discounts in a timely manner. I really appreciate your business and look forward to working with you. Brent Allen, owner "
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Jennifer Doran

September 4, 2024

5  out of  5
rating by Jennifer Doran
"I was able to easily add more policies to my account- I enjoyed working with Elizabeth Riley. She was super helpful and quick to answer questions!"
We responded:
"Hi Jennifer, and thank you so much for this review. Glad Elizabeth was able to help you add the additional policies for you. So thankful for your business. Brent Allen, owner "
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Paula Neal

August 28, 2024

5  out of  5
rating by Paula Neal
"It was awesome working with Jarrod Brown today to step through all my questions and provide the best policy to meet my needs! Hard to beat State Farm!!"
We responded:
"Paula, you have always been such a great customer of ours! Thank you for taking the time to do this review and to give Jared a wonderful shout out! I appreciate your business. Brent Allen, owner "
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Bees-For-All

August 19, 2024

5  out of  5
rating by Bees-For-All
"Jarrod was so helpful and efficient!"
We responded:
"Thank you so much for this review! So glad Jarrod was so helpful and efficient for you. Thank you for your business. Brent Allen, owner "
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Martha Muniz

August 17, 2024

5  out of  5
rating by Martha Muniz
"Very professional agents and excellent service, I was attended by Jarrod Brown and he help me a lot, he was very knowledgeable and helpful, if I could give him more stars I would, Thank You MrBrown ."
We responded:
"What an excellent review, Martha. Thank you so much for giving Jarrod such a wonderful shout out for his professionalism and great service! We are so thankful for your business. Brent Allen, owner "
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Alissa Martin

August 13, 2024

5  out of  5
rating by Alissa Martin
"Jarrod and Brent Jay have been very thorough with implementing my new policies. I appreciate his help and knowledge. Thank you Team!"
We responded:
"Thank you so much, Alissa! It is our pleasure to help you in every way that we can! Thank you for your business Brent Allen, owner "
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Mario Rodriguez

June 4, 2024

5  out of  5
rating by Mario Rodriguez
"Great customer service!"
We responded:
"Hi Mario. Thank you so much for this five star review! We consider you a five star customer as well. Brent Allen, owner "
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Ryan Ramirez

April 26, 2024

5  out of  5
rating by Ryan Ramirez
"Definitely recommend Brent Allen Agency. Elizabeth Riley went above and beyond to help me out when I was in a time crunch. Great service!"
We responded:
"Hi Ryan. So grateful for this review. Elizabeth works hard to help people in their favorite method and time frame. Thank you so much for giving her a shout out. I really appreciate your business. Brent Allen, owner"
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Mauricio Vaglieri

April 16, 2024

5  out of  5
rating by Mauricio Vaglieri
"Definitely recommend Brent Allen Agency, I had the pleasure to work with Yari and she was great to deal with, answered all my questions and was available every time I had a question. Happy to be back with State Farm and to have found Yari through a friend who recommended their services."
We responded:
"Hi Mauricio. We are so happy to have you back with the State Farm Family! Thanks so much for your business. Brent Allen, owner"
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Bryan Menell

March 19, 2024

5  out of  5
rating by Bryan Menell
"Jarrod is great, Brent is awesome and this agency makes the tricky world of insurance as easy and simple as it could possibly be. I cannot recommend them highly enough!"
We responded:
"Thanks so much Bryan. We feel the same about you. Thank you for your trust and business! Brent Allen, owner"
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William Mapel

March 12, 2024

5  out of  5
rating by William Mapel
"Jarrod Brown of the Brent Allen Agency was extremely helpful and beneficial. He helped me obtain insurance on a new property I purchased and made the process quick and easy. I fully recommend Jarrod and this agency"
We responded:
"Thank you so much William for this review! So glad Jarrod was able to be so helpful during the purchase process. Thank you so much for your insurance business. Brent Allen, owner "
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Jeremy Clarence

March 2, 2024

5  out of  5
rating by Jeremy Clarence
"I’ve had insurance with Brent Allen for 14 years now and they have always been honest and trustworthy. I highly recommend anyone needing insurance to see his office first. They definitely have the best prices. I’ve been working with Heather lately and she has helped tremendously. Thank you to all the Brent Allen team."
We responded:
"Thank you so much for this review, Jeremy! Thank you for continuing to choose me and my team all 14 years and hopefully we continue to earn your trust and insurance business for 14 more. Brent Allen, owner"
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Brooke Hampton

March 1, 2024

5  out of  5
rating by Brooke Hampton
"This team is simply amazing. Crystal has been an incredible help after we had a house fire. It’s a process I wouldn’t wish on any one and she has helped connect me to the right people in a very timely manner. The night of the fire Brent called me himself and gave me his cell phone number. They really come though at this office and have a ton of compassion and understanding! They are my forever team!!!"
We responded:
"Hi Brooke! We have been honored to serve you during this difficult time. I really appreciate you doing this review and letting people know how much we strive to help with compassion and understanding. Brent Allen, owner "
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Robin Zwisler

February 21, 2024

5  out of  5
rating by Robin Zwisler
"Jarrod Brown answered my questions thoroughly and walked me through the details of my policy with outstanding professionalism and thoughtfulness - highly recommended!"
We responded:
"Thank you so much for this review, Robin! I’m so glad Jarrod was able to answer all your questions with such professionalism and thoughtfulness. I am grateful for your business. Brent Allen, owner "